Nikki Iravani, OD, of EyeXam in Santa Clara, California, has found that her website announcement that she is available for virtual visits has generated a significant number of new in-person patients. “Simply saying that I am available for virtual visits has made people contact the office. Once we have the patient on the call, we can explain those services that we can do virtually. In addition, the receptionist will explain why a comprehensive eye exam is something that needs to happen in person,” she says.